Outsourcing

Through our strategic global outsourcing model services we provide Offshore/Nearshore/On-site models or combinations of managed services (IM - technological infrastructures and AM - software applications).

We address the needs of organisations to reduce costs, make a more rational use of resources and improve the efficiency of business processes.

We balance quality, cost efficiency and proximity (geographical/cultural), adapting to the special cultural features of each market and the specifications of each business, with 24/7 coverage.

TECHNOLOGY CONSULTING AND ADVICE

We advise on and provide business, process and technology consulting services, thanks to our experience and the use of the most prestigious methodologies. All this is added to the culture among our staff based on commitment and a passion for providing the best value in services to our customers.

QUALITY ASSURANCE IN SOFTWARE

We offer services of certification, third-party software testing and a software quality office, improving the availability ratios of information systems in production (zero errors in software in production, or controlled errors). The result is greater business continuity and an improved company image, both internal and external.

IMPROVED USER PRODUCTIVITY

We provide global outsourcing services to the technological service users of an organisation through remote (Service Desk) and/or face-to-face support (Field Services), providing a single ICT point of contact with the organisation, and facilitating the management and development of technological elements and support processes within your organisation.

PREVENTIVE AND CORRECTIVE SOFTWARE MAINTENANCE

We develop and manage software solutions based on the systems, applications and technology platforms of organisations. All of the above is achieved following certain quality standards in which we apply accepted and proven methodologies, always taking into account the needs of our customers.

SYSTEMS MONITORING

We supply operation, monitoring and management services for the system infrastructure of an organisation, following models based on standard methodologies and technological best practices, aimed at improving the availability of the system platforms of our customers.

OUTSOURCING OF INFRASTRUCTURE AND APPLICATIONS

We manage ICT processes for Organisations (IM - technological infrastructures and AM - software applications), through models based on standard ICT methodologies and best practices with the objective of providing contracted outsourcing services and improving the efficiency of the same, building a professional and motivated team and thus increasing customer satisfaction.

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